Terms and Conditions
Effective Date: 26 September 2025
Welcome to Li’ll Pumpkins (www.lillpumpkins.com). These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to be bound by these Terms.
1. General Information
Company Name: Li’ll Pumpkins
Website: www.lillpumpkins.com
Contact Email: sales@lillpumpkins.com
Phone: +91 7303048179
Address: C-62, Sector 23, Noida – 201301, Uttar Pradesh, India
2. Acceptance of Terms
By using our website, browsing our products, or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy.
3. Eligibility
You must be at least 18 years old to place an order on our website. By placing an order, you represent that you are of legal age and have the legal capacity to enter into these Terms.
4. Products and Services
4.1 Product Categories
We offer both personalized and non-personalized products. Product descriptions, images, and specifications are provided for informational purposes and may vary slightly due to the handmade nature of our items.
4.2 Personalized Products
- Custom-made items require additional processing time as specified in our Shipping Policy
- Personalized products are made specifically for you and are generally non-returnable unless defective or incorrect
- Color variations may occur due to screen settings and the handmade nature of products
4.3 Product Availability
All products are subject to availability. We reserve the right to discontinue products or modify specifications without prior notice.
5. Ordering and Payment
5.1 Order Placement
- Orders are confirmed upon payment verification
- We reserve the right to refuse or cancel orders at our discretion
- All prices are in Indian Rupees (INR) unless otherwise specified
5.2 Payment Terms
- Payment must be completed at the time of order placement
- We accept various payment methods as displayed at checkout
- All payments are processed securely through our payment partners
5.3 Pricing
- Prices are subject to change without notice
- Any applicable taxes will be added at checkout
- Promotional offers are subject to specific terms and conditions
6. Shipping and Delivery
Shipping and delivery terms are governed by our separate Shipping Policy. By placing an order, you agree to the terms outlined in our Shipping Policy, including:
- Processing times for personalized and non-personalized products
- Delivery timeframes and shipping charges
- Geographic limitations (currently shipping within India only)
7. Returns and Refunds
Returns and refunds are governed by our separate Return & Refund Policy. Key points include:
- Different return policies for personalized vs. non-personalized products
- Required documentation including unboxing videos for defective items
- Specific timeframes for reporting issues
8. User Responsibilities
8.1 Accurate Information
You agree to provide accurate, current, and complete information during the ordering process, including shipping addresses and contact details.
8.2 Account Security
If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
8.3 Prohibited Uses
You agree not to:
- Use the website for any unlawful purposes
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Upload or transmit harmful content
9. Intellectual Property
9.1 Our Rights
All content on our website, including designs, images, text, logos, and trademarks, is the property of Li’ll Pumpkins and is protected by intellectual property laws.
9.2 Your Rights
You are granted a limited, non-exclusive license to access and use our website for personal, non-commercial purposes.
9.3 Custom Designs
For personalized products, you grant us a license to use any designs, text, or images you provide for the purpose of creating your custom order.
10. Limitation of Liability
10.1 Service Availability
We strive to maintain website availability but do not guarantee uninterrupted access. We are not liable for temporary unavailability due to maintenance or technical issues.
10.2 Product Liability
Our liability is limited to the purchase price of the product. We are not liable for indirect, incidental, or consequential damages.
10.3 Third-Party Services
We are not responsible for the performance of third-party services, including payment processors and shipping carriers.
11. Indemnification
You agree to indemnify and hold Li’ll Pumpkins harmless from any claims, damages, or expenses arising from your use of our website or violation of these Terms.
12. Force Majeure
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control, including natural disasters, government actions, or other force majeure events.
13. Dispute Resolution
13.1 Governing Law
These Terms are governed by the laws of India, and any disputes will be subject to the jurisdiction of courts in Noida, Uttar Pradesh.
13.2 Resolution Process
We encourage customers to contact us directly to resolve any issues. For formal disputes, both parties agree to attempt resolution through good faith negotiation before pursuing legal action.
14. Modifications
We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the website after changes constitutes acceptance of the modified Terms.
15. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
16. Contact Information
For questions about these Terms and Conditions, please contact us:
Email: sales@lillpumpkins.com
Phone: +91 7303048179
WhatsApp: +91 7303048179
Address: C-62, Sector 23, Noida – 201301, Uttar Pradesh, India
Last Updated: 26 September 2025
By using our website and services, you acknowledge that you have read and agree to these Terms and Conditions.